aheadCRM

Following all those announcements of AI, machine learning, IoT, IaaS, PaaS and what not over the past months, I was beginning to wonder where the big business software vendors are going. What is the game plan of Microsoft, Oracle, Salesforce, SAP? How does newcomer Adobe fit in there? Maybe Amazon and Google, too; or Facebook. It is a time for another Quo Vadis – this time: Quo Vadis, industry? Clash of Titans In the last about 2 – 3 years we have seen a strong acceleration of innovation, or at least talk about it. -        Cloud computing, offering nearly unlimited scalability and elasticity of computing resources has become main stream. Cloud computing also allows for nearly 100 per cent uptime -        Since the advent of the iPhone (yes, I know this was earlier than 2013) the proliferation of sensors has increased a lot, resulting in them becoming cheaper and cheaper, allowing for an increasing number of data ric...

Today Microsoft and Adobe announced a deep strategic partnership . Adobe will make Microsoft Azure its preferred cloud platform for their Marketing, Creative, and Document Clouds; Microsoft in turn will make Adobe Marketing Cloud its preferred marketing service for the Dynamics 365 Enterprise Edition. Wow! That is a game changer in the CRM world. It takes the other tier one players, especially Salesforce, and Oracle, following their AI announcements, plus SugarCRM, head on. While I expect some AI driven marketing functionality being announced near term the initial benefit is a leading marketing tool being accessible for Microsoft. This partnership is also a blow to Oracles IaaS story as it drives load to Azure where Oracle seems to focus on their existing customer base. Well, and then there is AWS, too … And it should be highly beneficial for both companies. Not talking about the benefits of running on a powerful cloud platform Adobe with Cortana gets access ...